Valleyview Veterinary Clinic — Veterinary Care in Kamloops

Reviews of Valleyview Veterinary Clinic

• Bryan

  Added 2016.08.18

  They took her in, but demanded we pay the 2000 dollar fee on the spot. They would not even look at her without their money.
• Timothy

  Added 2016.06.11

  0 stars. You hydrated him but did little to find out why he's so sick. Sent him home just as bad off as when we brought him in. 600 $ for what ?
• Wyatt

  Added 2016.02.26

  I brought my sick cat here 2 times for the same problem, once on Friday morning and again 3 days later on Monday morning. He was not being himself and I could tell that something was very wrong. I seen a different vet both times. I told both vets that it was a possibility that he had eaten an earplug. First vet decided to check for crystals in his urine. He said he could run other tests if I wanted but didn't sound like he thought any would be worthwhile and he thought he was fine to send home. The vet I seen on Monday suspected a bowel obstruction after doing some xrays and suggested an overnight stay with IV and force feeding as a first course of action to see if he could pass it on his own. I was not made aware of any risks of this choice of action, and I'm kicking myself for not asking questions and just taking the advice of the vet. That evening before they closed I called to check in and my cat was apparently doing well. The next morning I got a call that my cat did not make it through the night. I wrongly assumed my cat was in good hands being at the vet's office overnight, but in actuality he was left alone overnight to die. Further investigation after his death revealed that it was in fact an earplug he had eaten, just as I had said to not one but two different vets. Finally, a seemingly sympathetic receptionist tells me the cremation options ($150+ for a private cremation) on top of the $600 bill I have to pay. Fortunately I was aware that the City of Kamloops Bylaw office will do a private pet cremation for $42. Heartbroken that my healthy 4 year old cat's life was cut short by a series of wrong decisions, both on my part and the vets at this clinic.
• Isabella

  Added 2016.01.12

  At about 5pm on a saturday, my cat had been chased by a dog and was so scared she ran into a fence. He jaw was broken and she was clearly in a lot of pain, as her second eyelids were prolapsed and HER TOOTH WAS STICKING OUT THROUGH HER UPPER LIP??
• Nathan

  Added 2015.02.21

  It was an emergency, so we took her to Valleyview Veterinary Clinic. Let me remind you: it was 5pm. On a Saturday.
• Elijah

  Added 2014.11.02

  Shame on you !!!!! I call to have his file sent to the cat hospital as we are rushing him there in a emergency state 2 hrs after bringing him home from your atrocity of a vet clinic; and you're busy with an emergency and will TRY get around to it ?
• Jason

  Added 2014.10.22

  They didn't care my cat was suffering. They just wanted their money.
• Carlos

  Added 2014.09.04

  This premises is into the veterinary business for the wrong reasons. Low and behold we don't go there anymore.
• Christian

  Added 2013.12.09

  The staff from the front desk, to the vet techs and Dr. Maricle are amazing. Very caring, professional, honest and thorough. Never pushy but always recommending the best approach for our dogs. And when we lost one of our pups they were very supportive providing us reading material and sending a post card. Couldn't ask for a better team!
• Jonathan

  Added 2013.09.11

  Horrible place ..if you love your pet take it elsewhere.
• Antonio

  Added 2013.07.04

  Caring staff and can tell they love our fur babies as much as we do.